Legal Notice

The website www.unitahotels.ro (hereinafter referred to as the “Website”) is owned and operated by Unita Turism Holding S.A., registered under no. RO 2094737, with its registered office at 1 Academician Alexandru Borza Street, Timișoara, Timiș County, Romania.

Unita Turism Holding S.A. welcomes you and invites you to carefully read these General Terms and Conditions of Use of the Website, which set out the terms and conditions governing your access to and use of the Website, in accordance with the applicable Romanian legislation, including regulations governing information society services and the protection of personal data.

As Unita Turism Holding S.A. may amend these Terms of Use from time to time, we recommend that you review them periodically in order to remain properly informed of any changes that may be made.

In order to ensure that the Website complies with the principles of transparency, clarity and simplicity, Unita Turism Holding S.A. informs users that any suggestions, questions or concerns regarding these General Terms of Use may be submitted and will be addressed by contacting the following e-mail address: [comunicare@unitahotels.ro](mailto:comunicare@unitahotels.ro).

  1. PURPOSE

Unita Turism Holding S.A. provides the content and services available on the Website subject to these General Terms of Use, as well as the policy governing the processing of personal data (hereinafter referred to as the “Data Protection Policy” or the “Privacy Policy”).

Access to, or use of, this Website in any manner confers the status of user and implies full and unconditional acceptance of each and every provision of these Terms of Use. Unita Turism Holding S.A. reserves the right to amend these Terms of Use at any time.

Accordingly, it is the responsibility of each user to carefully review the General Terms of Use in force each time they access the Website. Should the user disagree with any of the provisions set forth herein, they must refrain from accessing or using the Website.

Users are further informed that, in certain circumstances, specific terms and conditions may apply to the use of particular content and/or services made available through the Website. The use of such content or services shall constitute acceptance of the specific terms and conditions applicable thereto.

  1. PRIVACY AND DATA PROCESSING

Where the provision of personal data is required in order to access certain content or services, users warrant that such data are true, accurate, authentic, and kept up to date.

Unita Turism Holding S.A. shall process such data in accordance with their nature and intended purpose, in compliance with Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation – GDPR), Romanian Law No. 190/2018 on measures implementing Regulation (EU) 2016/679 regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as any other applicable legislation.

Detailed information regarding the processing of personal data, including the purposes of processing, legal basis, retention periods, recipients of the data, and the exercise of data subjects’ rights, is set out in the Website Privacy Policy, which users are required to consult prior to providing any personal data.

  1. INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

The user acknowledges and agrees that all content displayed on the Website, and in particular any designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any signs subject to industrial and/or commercial use, are protected by intellectual property rights. All trademarks, trade names, distinctive signs, and all intellectual and industrial property rights relating to the content and/or any other elements included on the Website are the exclusive property of Unita Turism Holding S.A. and/or third parties who hold the exclusive right to use them in the course of their business activities.

Accordingly, the user undertakes not to reproduce, copy, distribute, make available, publicly communicate, transform, or modify such content, and hereby releases Unita Turism Holding S.A. from any claims arising from a breach of these obligations. Under no circumstances shall access to the Website imply any waiver, transfer, licence, assignment, in whole or in part, of such rights, unless expressly stated otherwise. These General Terms of Use do not grant users any rights to use, exploit, modify, reproduce, distribute, or publicly communicate the Website and/or its content other than those expressly provided herein. Any other use or exploitation of any rights shall be subject to the prior express authorization specifically granted for such purpose by Unita Turism Holding S.A. or by the relevant third-party rights holder.

The content, texts, photographs, drawings, logos, images, computer programs, source codes, and, in general, any intellectual creation existing on this Website, as well as the Website as a whole as a multimedia work, are protected by intellectual property legislation. Unita Turism Holding S.A. owns the rights to the elements comprising the graphic design of the Website, including menus, navigation buttons, HTML code, texts, images, textures, graphics, and any other content of the Website or, where applicable, holds the necessary authorization to use such elements. The content of the Website may not be reproduced, in whole or in part, transmitted, or stored in any information retrieval system, in any form or by any means, without the prior written authorization of the aforementioned entity.

Furthermore, it is prohibited to remove, circumvent, or manipulate copyright notices, technical protection devices, or any informational mechanisms that may be incorporated into the content. Users of this Website undertake to respect the rights referred to above and to refrain from any action that may prejudice them. Unita Turism Holding S.A. reserves the right to exercise any legal remedies available to it in order to protect its legitimate intellectual and industrial property rights.

  1. WEBSITE USER OBLIGATIONS AND RESPONSIBILITIES

The user undertakes to:

  1. Use the Website, its content, and its services properly and lawfully, in accordance with:

(i) the legislation applicable from time to time;

(ii) these General Terms of Use;

(iii) generally accepted standards of morality and good conduct; and

(iv) public order.

  1. Provide all technical means and requirements necessary to access the Website.
  2. Provide truthful information when completing forms containing personal data on the Website and keep such information updated at all times so that it accurately reflects the user’s actual circumstances. The user shall be solely responsible for any false or inaccurate statements made and for any damages caused to Unita Turism Holding S.A. or third parties as a result of the information provided.

Without prejudice to the foregoing, the user shall also refrain from:

  1. a) Using the Website and/or its content in an unauthorized or fraudulent manner, for unlawful purposes or effects, or in any manner prohibited under these General Terms of Use, detrimental to the rights and interests of third parties, or which may damage, disable, overload, impair, or otherwise interfere with the normal operation of the services, documents, files, or any type of content stored on any computer system.
  2. b) Accessing or attempting to access restricted resources or areas of the Website without fulfilling the conditions required for such access.
  3. c) Causing damage to the physical or logical systems of the Website, its providers, or third parties.
  4. d) Introducing or disseminating computer viruses or any other physical or logical systems capable of causing damage to the physical or logical systems of Unita Turism Holding S.A., its suppliers, or third parties.
  5. e) Attempting to access, use, and/or manipulate the data of Unita Turism Holding S.A., third-party suppliers, or other users.
  6. f) Reproducing, copying, distributing, allowing public access through any form of public communication, transforming, or modifying the content, unless authorized by the holder of the relevant rights or otherwise permitted by law.
  7. g) Removing, concealing, or manipulating intellectual or industrial property rights notices, or any other identifying information relating to the rights of Unita Turism Holding S.A. or third parties incorporated into the content, as well as any technical protection devices or informational mechanisms contained therein.
  8. h) Obtaining or attempting to obtain content by means or procedures other than those made available for such purpose or expressly indicated on the webpages where the content is located, or those commonly used on the Internet, provided that such means do not create a risk of damage to or impairment of the Website and/or its content.
  9. i) In particular, and by way of example only, transmitting, disseminating, or making available to third parties any information, data, content, messages, graphics, drawings, audio and/or image files, photographs, recordings, software, or any other material which:

(i) is in any way contrary to, disparages, or infringes fundamental rights and public freedoms recognized by constitutional provisions, international treaties, or applicable legislation;

(ii) encourages, incites, or promotes criminal, defamatory, violent, or otherwise unlawful conduct, or conduct contrary to generally accepted standards of morality, good conduct, or public order;

(iii) encourages, incites, or promotes discriminatory actions, attitudes, or beliefs based on sex, race, religion, beliefs, age, or social condition;

(iv) incorporates, makes available, or enables access to products, elements, messages, and/or services of a criminal, violent, offensive, harmful, degrading, or otherwise unlawful nature;

(v) induces or may induce an unacceptable state of anxiety or fear;

(vi) encourages or incites engagement in dangerous, risky, or harmful practices affecting health or psychological well-being;

(vii) is protected by intellectual or industrial property legislation belonging to Unita Turism Holding S.A. or third parties without the necessary authorization for the intended use;

(viii) infringes the honor, personal and family privacy, or image rights of individuals;

(ix) constitutes unlawful, misleading, and/or unfair advertising or advertising contrary to applicable regulations;

(x) contains any type of virus, malicious code, or software that interferes with the normal functioning of the Website.

Where a password is provided in order to access certain services and/or content of the Website, the user undertakes to use such password diligently and to keep it confidential at all times. Consequently, the user shall be responsible for its safekeeping and confidentiality and undertakes not to disclose it to third parties, whether temporarily or permanently, nor to allow unauthorized persons access to such services and/or content.

The user further undertakes to notify Unita Turism Holding S.A. immediately of any event that may result in the improper use of the password, including theft, loss, or unauthorized access, in order to enable its immediate cancellation. Until such notification is made, Unita Turism Holding S.A. shall be released from any liability arising from the improper use of the password, and any unlawful use of the Website’s content and/or services by an unauthorized third party shall remain the sole responsibility of the user.

Should the user negligently or intentionally breach any of the obligations set out in these General Terms of Use, the user shall be liable for all damages and losses suffered by Unita Turism Holding S.A. as a result of such breach.

  1. LIABILITY

Unita Turism Holding S.A. does not guarantee the continuous availability of the elements and information contained on the Website, nor their correct display, downloading, or usefulness, which may be prevented, hindered, or interrupted by factors or circumstances beyond its reasonable control.

Unita Turism Holding S.A. shall not be liable for any decisions made by users as a result of accessing the content or information provided through the Website.

Unita Turism Holding S.A. may suspend the service or immediately terminate its relationship with a user if it determines that the use of the Website or any of the services offered therein is contrary to these General Terms of Use.

Unita Turism Holding S.A. shall not be liable for any damages, losses, claims, or expenses arising from the use of the Website. Its sole responsibility shall be to remove, as soon as reasonably possible, any content that may cause such damages, provided that it has been duly notified thereof. In particular, Unita Turism Holding S.A. shall not be liable for damages arising, including but not limited to, the following:

(i) interference, interruptions, failures, omissions, telephone malfunctions, delays, blockages, or disconnections in the operation of the electronic system caused by deficiencies, overloads, or errors in telecommunications lines and networks, or by any other cause beyond the control of Unita Turism Holding S.A.;

(ii) unlawful intrusions through the use of malicious software of any kind and by any means of communication, including computer viruses or similar threats;

(iii) improper, inappropriate, or unlawful use of the Website;

(iv) security or navigation errors caused by malfunctioning browsers or the use of outdated browser versions.

The administrators of Unita Turism Holding S.A. reserve the right to remove, in whole or in part, any content or information available on the Website.

Unita Turism Holding S.A. excludes any liability for damages of any nature that may result from the misuse of the services made available free of charge to users of the Website. Furthermore, Unita Turism Holding S.A. shall not be liable for the content and information received through data collection forms, which are intended solely for the provision of consultation services and information requests. However, where damages arise from the unlawful or improper use of such services, the user may be held liable by Unita Turism Holding S.A. for the damages caused.

You agree to defend, indemnify, and hold harmless Unita Turism Holding S.A. against any damages, losses, liabilities, claims, actions, or demands brought by third parties as a result of your access to or use of the Website. You further agree to indemnify Unita Turism Holding S.A. for any damages or losses resulting from your use of robots, spiders, crawlers, scraping tools, or similar automated means used for the purpose of collecting or extracting data, or from any other activity that imposes an unreasonable burden on the operation of the Website.

  1. LINKS

Users undertake not to reproduce the Unita Turism Holding S.A. Website or any of its content in any manner whatsoever, including by means of a hyperlink, unless expressly authorized in writing by Unita Turism Holding S.A.

The Unita Turism Holding S.A. Website may contain links to third-party websites for the purpose of facilitating users’ access to information provided by partner companies and/or sponsors. Accordingly, Unita Turism Holding S.A. shall not be responsible for the content of such websites and shall not act as guarantor or provider of the services and/or information that may be offered through such links.

Users are granted a limited, revocable, and non-exclusive right to create links to the Website’s homepage solely for private, non-commercial use. Any website linking to the Website must comply with the following conditions:

(i) it may not suggest that Unita Turism Holding S.A. endorses, recommends, or approves such website or its products or services;

(ii) it may not misrepresent its relationship with Unita Turism Holding S.A., claim that Unita Turism Holding S.A. has authorized such link, or display any trademarks, trade names, logos, or other distinctive signs belonging to Unita Turism Holding S.A. without prior authorization;

(iii) it may not contain content that is considered inappropriate, obscene, offensive, controversial, incites violence or discrimination based on sex, race, or religion, or is otherwise unlawful or contrary to public order;

(iv) it may not contain links to any page of the Website other than the homepage;

(v) it must link directly to the Website’s own URL and may not permit the linking website to reproduce the Website as part of its own website, display the Website within any frame, iframe, or similar technology, or create a browser environment over any page of the Website.

Unita Turism Holding S.A. may request the removal of any link to the Website at any time, and such link must be removed immediately upon request.

Unita Turism Holding S.A. has no control over the information, content, products, or services provided by third-party websites that contain links to the Website and therefore assumes no responsibility whatsoever for any aspect of such websites.

  1. DATA PROTECTION

In order to use certain services available through the Website, users may be required to provide certain personal data. For this purpose, Unita Turism Holding S.A. shall process such personal data in accordance with the GDPR, Romanian Law No. 190/2018, and other applicable data protection regulations, in the manner and for the purposes described in the Website Privacy Policy.

Users may access complete information regarding the processing of their personal data and the exercise of their rights, including the rights of access, rectification, erasure, objection, restriction of processing, and data portability, among others, in the Privacy Policy.

  1. TERM

The provision of the Website and its services is, in principle, for an indefinite period. However, Unita Turism Holding S.A. may terminate or suspend any of the services available through the Website at any time.

Whenever reasonably possible, Unita Turism Holding S.A. shall provide prior notice of the termination or suspension of the relevant service.

  1. REPRESENTATIONS AND WARRANTIES

In general, the content and services made available through the Website are provided for informational purposes only.

Accordingly, by making such content and services available, Unita Turism Holding S.A. makes no representations or warranties of any kind with respect to the content and services offered through the Website, including, without limitation, warranties as to legality, reliability, usefulness, truthfulness, accuracy, or merchantability, except where such warranties cannot be excluded under applicable law.

  1. FORCE MAJEURE

Under no circumstances shall Unita Turism Holding S.A. be liable for any failure to provide services where such failure results from prolonged interruptions in power supply, telecommunications lines, labour disputes, strikes, riots, rebellions, explosions, floods, acts or omissions of governmental authorities, or, in general, any event of force majeure or unforeseen circumstance beyond its reasonable control.

  1. DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION

These General Terms of Use, as well as the use of the Website, shall be governed by and construed in accordance with the laws of Romania.

Should any provision of these General Terms of Use be deemed invalid, void, or unenforceable under applicable law or pursuant to a judicial or administrative decision, such invalidity, voidness, or unenforceability shall not affect the validity and enforceability of the remaining provisions of these General Terms of Use.

In such circumstances, Unita Turism Holding S.A. shall amend or replace the affected provision with a valid and enforceable provision that, to the greatest extent possible, achieves the purpose and intent reflected in the original provision.

Without prejudice to the rights granted to consumers and users under applicable legislation, any dispute arising out of or in connection with access to or use of the Website shall be expressly submitted to the competent courts of Timișoara, Romania, and the parties expressly waive any other jurisdiction that may otherwise be applicable.